Return & Exchange Policy
Return Policy
We offer a 14 days return policy on most items. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. Items that are opened, damaged, or altered may not be eligible for a refund.
How to Initiate a Return
- Contact our customer support at info@tradingservice.com with your order number and reason for the return.
- Our team will provide instructions for returning the item.
- Ship the item to the designated return address provided.
Return Shipping Costs
The customer is responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service to ensure your item reaches us safely.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [mention timeframe, e.g., 5-7 business days], and the amount will be credited to your original payment method.
Exchange Policy
If you wish to exchange an item for a different size, color, or style, please contact our support team within 14 days of receiving your order. Exchanges are subject to availability, and customers are responsible for any price differences or additional shipping costs.
Non-Returnable Items
Certain items are non-returnable, including:
- Final sale or clearance items
- Perishable goods or custom-made items
- Gift cards
Damaged or Defective Items
If you received a damaged or defective item, please reach out to us within 7 days] of delivery with photos of the damage. We will arrange a replacement or full refund at no extra cost.
For any questions or concerns, please contact our customer service team at info@tradingservice.com.
